With our FAQ we would like to help you to answer your questions as fast and uncomplicated as possible. However, we are happy to be there for you personally at any time and answer your questions directly via all communication channels.

Start and selection

This essentially depends on your personal needs. By this we mean, above all, the type and quantity of wines to be stored as well as the space available. We recommend that you go through the following questions:

  • What kind of bottles do I want to store? Are these Bordeaux, Burgundy, Champagne and/or Magnum bottles, spirits or other bottle formats?
  • What quantities of a variety do I have to store? Are these single bottles, boxes of 6 or 12, or other quantities?
  • How much space do I have available? Is that a whole basement or a corner in a room?

If you feel unsure, we are always here to help and advise you. We look forward to hearing from you.

Specific recommendations are the following Wine racks:

  • The 6-bottle specialist among our Wine racks: CS-Vario-01
  • Some models in the Classic series such as CS-Classic-06, CS-Classic-07 and CS-Classic-08 -> these models also offer smaller compartments, as the starting quantity is 6 bottles, but then usually decreases.
  • Many of our Wine racks have a variation of compartments, where there are usually also compartments for 6 bottles.

Specific recommendations are the following Wine racks:

  • The 12-bottle specialists among our Wine racks: CS-Vario-02
  • Some models in the Basic series such as CS-Basic-02 and CS-Basic-04 -> these models also offer smaller compartments, but with a clear focus on 12 or even more bottles per type
  • Many of our Wine racks have a variation of compartments, where there are usually also compartments for 12 bottles.

We will be happy to advise you. Please contact us contact on.

Read our guide "your own wine cellar". Here you can find out how to get your own wine cellar in 6 simple steps.

Otherwise there are two possibilities for the starting signal:

  • On-site consultation: we will be happy to visit you for a personal meeting, but also for the extent of the location. We charge a flat rate of CHF 300 for this service throughout Switzerland.
  • Planning from the office: if you have plans of your location and also provide pictures, we can plan from the office. Planning from the office costs CHF 200.

Both variants each include a visualization including a round of adjustments. Further costs are then discussed and agreed directly with the customer.

Customization and also shelves made to measure are easily possible. We always start from our standard range and see whether simple adaptations to the existing grid are sufficient or whether a made-to-measure Wine rack is an option.

There is no situation for which we could not build the right Wine rack.

Wine rack and production

Wine racks are made exclusively from Swiss fir wood and are 100% FSC pure. This means that the wood comes from sustainably managed forests, where only as much wood is felled as the forest can handle. The battens are cut in such a way that we obtain an extremely low knot appearance. If, however, traces of branches are unavoidable, they are installed in such a way that they do not interfere visually. In addition to the wood, the only other materials used are metal clamps and a water-based stain.

CaveauStar is 100% swiss made! From the tree to your wine cellar, everything is processed in Switzerland.

The Wine racks are produced in collaboration with a joinery that offers young people from challenging backgrounds a career perspective.

Delivery

CaveauStar produces exclusively to order.

We try to serve all customers as soon as possible and inform you directly about the effective delivery time in each case. So it may well be that you receive your Wine rack earlier. But speed is not always the trump card! This applies to wine, but also to our Wine racks.

In this way, we are also preventing space-intensive warehousing, which would be unavoidable with the large number of models. Everything is manual work and therefore needs time, which we gladly grant our dedicated employees. We try to prevent unnecessary freight trips and bundle our deliveries. Thus, we have full utilization and the environment no unnecessary emissions.

The delivery costs, which are shown to you when you place an order, are a provisional estimate and will be bindingly defined by us when we confirm the order. Depending on the size of the order and the delivery method (by a carrier or directly by us), the delivery costs may vary. However, in order to be able to give an approximate framework already when placing an order, we have decided to give at least an estimate that circumscribes the approximate amount

The Wine racks are delivered ready assembled. This is the only way we can guarantee the desired stability that we expect from the Wine racks. And the independent assembly is now really not everyone's / woman thing ... 🙂

If the Wine racks are delivered by a forwarding agent, delivery to the kerbside is fixed. If the Wine racks are to be carried to the cellar and/or also set up, we will be happy to organize this for you.

Direct deliveries by us we arrange with you on an appointment. However, deliveries by a transporter are also notified in advance by telephone.

Establishment

We would be happy to visit you to inspect the location for your wine cellar together. This is the safest and, above all, the most personal option for planning your wine cellar. This also works with construction managers, tradesmen or relatives who are on site in case you can't.

With modern communication tools, you can plan a wine cellar from the office. If you have plans of your basement premises, the mass already taken or even have pictures, we can also plan your basement from the "distance".

Professional advice and planning of your project is an absolute added value for us. However, an on-site visit, including discussions and subsequent planning, incurs costs and expenses, which we generally charge at a flat rate of CHF 300. A consultation and planning from the office is estimated at CHF 200.

Both variants each include a visualization including a round of adjustments. Further costs are then discussed and agreed directly with the customer.

A frequently asked question!

To which we usually answer "no". Only in the low, single-digit percentage range do we actually attach the Wine racks to the wall.

Wine racks can be installed without wall mounting if the cellar floor is level. The stable processing in combination with the weight of the bottles provides sufficient stability. If you have several Wine racks from CaveauStar, we recommend fixing/connecting the Wine racks at the sides. In particular, connections across the corner provide perfect stability.

NO! We are not IKEA!

Our Wine racks are always delivered fully assembled and are therefore ready to fill immediately.

This is an important factor for us, as it allows us to guarantee the stability we need. And also see this as a service to the customer.

No energy and time spent studying layout plans, but how you can store and organize your wine perfectly in your cellar.

Questions?

We are sure to be available on your favorite channel.

Contact form +41 61 302 42 42