Contact address

CaveauStar***** Ltd.
Biederthalstrasse 17b
4118 Rodersdorf

+41 61 302 42 42

info@caveaustar.ch

 

Authorized representatives

Managing Director: Silvan Schaad

 

Commercial register entry

Registered company name: CaveauStar***** GmbH

Number: CH28040113095

 

VAT number

CHE-113,982,756 VAT

General

The perfect wine cellar for optimal use by the customer is our drive. The following General Terms and Conditions (hereinafter referred to as “GTC”) are intended to form the basis of a fair customer relationship.

Scope

The GTC apply to all orders placed and contracts concluded via the online store of CaveauStar***** GmbH (hereinafter referred to as “caveaustar.ch”) (hereinafter referred to as “order”).

caveaustar.ch reserves the right to change the GTC. The version of the GTC valid at the time of the order shall apply in each case, which cannot be changed unilaterally for a current order.

Separate agreements outside of these GTC for in particular orders outside of Switzerland and Liechtenstein are possible on request. To do so, please contact info@caveaustar.ch.

Warranty

Usability: CaveauStar***** GmbH delivers the wine racks ready assembled for immediate use. When the floor is level, the wine racks can be easily placed.

Wood: The wine racks are made of practically knot-free Swiss wood. Wood is a natural product and may show differences despite careful manufacturing and use. These differences are not errors, but natural. However, we give the greatest possible care in selection and construction to produce an optimal product.

Data protection

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DPA), every person is entitled to protection of his or her privacy as well as protection against misuse of his or her personal data. We comply with these regulations. Personal data will be kept strictly confidential and will not be sold or given to third parties.

More information can be found under“Imprint – Data protection“.

Orders

After completing an order, the GTC are considered accepted and we start production. The order is therefore binding.

Invoice and payment terms: We usually deliver the invoice with the wine racks. The usual payment period of 30 days applies from the date of delivery and installation.

Advance payments and special requests are possible. Please contact us directly for this purpose.

All prices are in Swiss Francs. VAT is already included in all prices.

Delivery

Shipping areas: Generally throughout Switzerland including Liechtenstein. Exports to other countries also possible upon request.

Delivery times: Our delivery times are usually 3 to 4 weeks.

Liability

The liability of caveaustar.ch for direct or indirect damages caused by suppliers or by the customer himself, is excluded.

Returns

The customer must provide pictorial evidence of presumably damaged or defective goods. And this at the moment of acceptance by the customer.

If the wine racks are delivered by a carrier, the customer must carefully check for damage upon delivery. If there is any damage, acceptance must be refused.

In all cases, we request photographic material by the customer, which clearly shows the damage (in detail and in the whole view), so that an initial diagnosis of the origin is possible.

In all cases, we strive to find the best possible solutions.

More information about this on our returns page.

Applicable law and place of jurisdiction

Our business activities are based exclusively on Swiss law. The place of jurisdiction is Rodersdorf.

Validity

Date of update: September 14, 2022.